All of our Terms & Conditions, as well as our contractual documents and procedures, are in accordance with advice received from Andrew Park of APP Wine Law, the specialist UK Wine Trade Law Firm

Twaites & Jones Ltd acknowledges that the Wine Investment market is NOT regulated by the UK’s Financial Services Authority. We ensure that everyone who inquires about, or who has an interest to include Wine as an asset for investment is made aware of this fact.

Despite the lack of regulation, we believe it essential that we adhere to the following policies and therefore provide a safe and responsible service to all our clients.

  • Twaites & Jones Ltd do not offer financial advice or advice on investments
  • Twaites & Jones Ltd do not offer tax advice
  • Twaites & Jones Ltd encourage clients to seek advice from a registered independent financial advisor regarding tax
  • Twaites & Jones Ltd do not offer any guarantees on the potential of a wine’s financial appreciation
  • Twaites & Jones Ltd do offer our opinion on the potential of a wine’s appreciation over time (this is based on our experience as well as market knowledge and data access)
  • Twaites & Jones Ltd will only sell wines that hold the highest provenance available and price their wines accordingly
  • Twaites & Jones Ltd only purchase stock from reputable sources
  • All valuations, including sale prices, are bench-marked to the appropriate Liv-ex (London International Vintners Exchange) index – therefore offering full transparency to our clients
  • Twaites & Jones Ltd enforce and uphold a strict policy of marketing – adhering to the non-use of cold-calling

Twaites & Jones Ltd are confident that our policies and service are focused on protecting the client’s interest as well as their investment. We truly believe that your success is our success and we make every effort to present the best opportunities and generate the maximum rewards available in the wine market. Twaites & Jones Ltd believe that by following all our policies your exposure and risk in this market is minimised.

                              OUR AIM IS SIMPLE – BRIDGE THE GAP BETWEEN THE PRIMARY AND SECONDARY MARKETS                                                         – BRINGING IT CLOSER TO YOU, THE INVESTOR.

Terms and Conditions of Sale

Please click on the relevant link below to view our T&C’s:

Twaites and Jones – Privacy Policy

Please be assured that we take your privacy seriously.
The privacy of your personally identifiable information is very important to us. As part of our commitment to the privacy of your personally identifiable information, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used at this site. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information is requested.

In general, when you visit our site you remain anonymous. However, on some pages, you may be required to provide personally identifiable information to contact Us. The types of personally identifiable information collected at these pages may include Name, Company, Customer Number (if applicable), Address, E-mail, Address, Phone Number, Fax Number, Id number. We regard all these fields as personal information and as such treat them with strict confidentiality.

The privacy practices set forth in this privacy policy are for this site only. Other web sites we may provide links to may have different privacy practices. If you follow a link to, or otherwise visit these or any other Web sites, please review the privacy policies posted on those sites.

We would like to inform you that in compliance with current legal EU regulations regarding Data Protection of personal details, your personal information will properly recorded in the Register of the Agency for Data Protection and that such personal information will be treated confidentially.

How We Use Information
We will not use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without first providing you an opportunity to opt out or otherwise prohibit such uses.

We use the information you provide to communicate with you, for example, to answer the e-mail and correspondence we receive. We may share certain information with select third parties, in order to fulfil your requests. If you do not want us to share your information, please contact us at;

We may disclose personally identifiable information in response to a legal process or when we believe in good faith that the law requires it, for example, in response to a court order, subpoena or a law enforcement agency’s request.

Customization and Aggregate data
We use non identifying and aggregate information to better design our Web site and gather information for product management and development. For example, we may tell our marketing staff that X number of individuals visited a certain area on our Web site during a particular time period, but we would not disclose anything that could be used to identify those individuals. This aggregate information may also be shared with our third party agents.

When you view one of our web sites,(or the website of one of our advertisers), we may store some information on your computer. This information will be in the form of a “cookie” and will help us better serve you. Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. Any information gathered by the use of cookies is compiled on an aggregate, anonymous basis. Cookies cannot contain virus or harmful program code. It does not require large space on your hard drive and can be deleted. This information allows us to measure site activity and to tailor information to suit your individual preferences, for example subscription of news. The goal is to save you time and provide you with a more meaningful visit. By showing how and when our visitors use this web site, this information can help us to improve our web site on a continual basis.

If you do not wish to have cookies on your PC, or want to be notified of when they are placed, you may set your web browser to do so.

Changes to the Policy
Our privacy practices, like the online medium itself, are subject to change. If we make any substantial changes, we will notify you by posting a prominent announcement at our site.

How to Contact Us
You are entitled to, upon request, receive notification from us whether we process any of your personal data and, if such data is processed, which information about you that is processed; where this information has been collected; the purpose of the processing; and to which recipients or categories of recipients the information is disclosed. Such notification on your request may be given free of charge once per year.

Third Party
Some of the features on our website are provided by third party services, these services are hosted on websites other than ours. The user should read the terms and conditions of these websites and check the privacy policy of that site, before using. We are not responsible for the privacy policy of our affiliate advertisers.

Should you have other questions or concerns about these privacy policies or wish to have your personally identifiable information deleted from our records, please send an email to:

We thank you for taking the time to read this information.


Whilst we believe this website offers a wealth of information on our services as well as the wine investment market, you are invited to request our latest brochure to be sent directly to you.

To receive our latest brochure:
subscribe below and enter your details in the form provided.

Free Valuation Service

Even if you are not currently a client of Twaites & Jones Ltd, we offer an excellent ‘no obligation’ service for those wishing to sell their wines or simply wanting a clear net figure for the value of their holding...

Find Out More

Most Recent Articles
Live ex